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Frequently asked questions
How far in advance should I reserve my items?
We recommend that as soon as you know your event date and venue location, you should reserve your items.
Are there any order minimums?
At Posh Events and Rentals, we are committed to providing exceptional service and high-quality rentals for your events. To continue offering the best possible experience, we are updating our delivery policy as follows:
Rental Order Minimums (Effective March 7, 2026):
• Jacksonville, FL — $1,500 minimum
• Amelia Island, St. Augustine & Ponte Vedra, FL — $2,500 minimum
These minimums help ensure exceptional service, professional delivery, setup, and attention to every detail of your event. We appreciate your understanding and cooperation as we implement this new policy. Our goal is to continue delivering the highest quality of service and rentals that you have come to expect from Posh Events and Rentals.
Do I need to pay a deposit to reserve my rentals?
Yes, 50% of the rental cost will be used as deposit to secure your rental items for your special day.
Can I get a refund on my deposit?
At Posh Events and Rentals, we understand that plans can change unexpectedly, and we aim to accommodate our clients' needs as much as possible. If you need to cancel your rental order, the following refund policy applies to deposits:
Deposits are non-refundable. Please note that 50% deposits are necessary to secure your rental, and we will hold your chosen equipment and dates for you once we receive it. During that time, we do not allow those rentals to be reserved by any other customer. If you have any other questions or concerns regarding our rental policies, please reach out to our customer service staff, and we will be happy to assist you.
Is there a delivery fee, and what does that cover?
Yes, there is a delivery fee. It covers delivery and pickup of your rental items.
Will I need to wash my dinnerware before returning it?
All items delivered will be sanitized, cleaned and ready for use. We ask that after the event is completed the dinnerware be rinsed and free of food and debris.
Can I pick up my rentals instead of getting delivery?
No, not at this time.
How do I reserve my rentals?
Simply submit a request for a quote. Our team will send a quote for your review. Once you decide to move forward we will send you a rental agreement and an invoice for your deposit.
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